Policies

NAILSville has been known for its clean, professional and high-quality services. Our are highly trained and qualified staff ensures that you can trust our services. For the best results and your safety, we use only branded and high-grade products. We take hygiene and sanitation standards seriously and all precautions are taken to guarantee it. With a relaxing atmosphere and a wide range of quality services you are sure to have an amazing experience at NAILSville !
At our salon we have the following policy for the mutual convenience of both our clients and the salon.

  • We have the right to refuse or stop service for any person who is rude or comes in with a bad attitude.
  • Health issues or diabetes must be communicated prior to service.
  • We are not responsible for lost or stolen items and gift cards.
  • We do not provide refunds on services. However, we will try our best to address your issues with services, if any.
  • Our price are available on the menu. Please confirm the price with the nail techs before receiving the services.
  • You will be fully responsible for your personal belongings during your visit.
  • You will have to pay compensation if you damage any salon products during the visit.
  • If you are coming with kids we request you to take care of them.
  • Please do not take any pictures in the salon without our consent.
  • Please give us advance notice for canceling appointments.
  • Ask for the service which you would like to have. If you are unsure, please speak to the salon manager.
  • If you are unsatisfied with our service, please speak with the manager immediately, and we will do our best to remedy the situation.

NAILSville would like to thank you for your continued patronage!

It is our pleasure to serve you.

Thank You!